7c7773 Privacy Policy

1.1  For the purposes of this Privacy Policy, the data controller is 7c7773, operating the online betting and casino platform accessible at https://7c7773.onl. When we refer to "7c7773", "we", "us", or "our" in this document, we are referring to the operator of that platform.

1.2  Any questions, requests, or concerns relating to the privacy practices described in this policy should be directed to our support team at [email protected]. We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them fully within 30 calendar days.

2.1  Registration data. When you create a 7c7773 account, we collect your chosen username, email address, mobile phone number, date of birth, and the city or region of residence you provide (e.g., Dhaka, Chittagong, Sylhet). This information is required to open and manage your account.

2.2  Identity verification data. To comply with our know-your-customer (KYC) obligations and to prevent fraud, we may ask you to provide a copy of your National ID card (NID), passport, or other government-issued identification document. We may also request a selfie or a photograph holding your ID document. This data is used solely for identity verification purposes.

2.3  Payment data. When you make a deposit or request a withdrawal, we collect the mobile wallet number (bKash, Nagad, Rocket, or Upay) or bank account details you use for the transaction, along with the transaction reference number. We do not store full card numbers. Payment data is used only to process, verify, and reconcile your transactions.

2.4  Activity data. We collect records of your betting and gaming activity on the platform — including bet amounts, game types, session timestamps, and account balance history — for the purposes of account management, dispute resolution, responsible gaming monitoring, and fraud prevention.

2.5  Technical data. We automatically collect certain technical information when you access 7c7773, including your IP address, device type, operating system version, browser type, and referring URL. This data is used for security monitoring, fraud detection, and platform performance optimisation.

2.6  Communications data. If you contact our support team, we retain a record of the communication — including the content of emails, chat messages, or support tickets — for quality assurance and dispute resolution purposes.

We use the personal data described in Section 2 for the following purposes:

• Account management: To create, maintain, and operate your 7c7773 member account, including processing logins, updating account details, and managing your balance.
• Identity verification: To verify that you are who you claim to be, that you are at least 21 years of age, and that you are located in Bangladesh — all of which are conditions of using the platform.
• Payment processing: To receive your deposits and dispatch your withdrawal payments via bKash, Nagad, Rocket, Upay, or bank transfer, and to maintain accurate financial records.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, account takeovers, money laundering, bonus abuse, and other prohibited conduct described in our Terms & Conditions.
• Responsible gaming: To monitor betting patterns and account activity for signs of problem gambling behaviour, and to enforce self-exclusion requests and deposit limits set by members.
• Legal compliance: To meet any legal or regulatory obligations that apply to the operation of an online betting platform, including record-keeping requirements.
• Customer support: To respond to your enquiries, resolve disputes, and provide ongoing assistance with your account.
• Platform improvement: To analyse aggregated, anonymised usage data for the purposes of improving platform features, game selection, and user experience.

4.1  Contractual necessity. The majority of personal data we process is necessary for the performance of the contract between you and 7c7773 — specifically, to operate your account, process your payments, and deliver the gaming and betting services you have requested.

4.2  Legitimate interests. We process certain data — particularly technical and activity data — on the basis of our legitimate interests in running a safe, secure, and fraud-free platform. We ensure that our legitimate interests do not override your right to privacy.

4.3  Legal obligation. We process identity verification data and financial transaction records in part because we are legally required to do so for the purposes of fraud prevention, anti-money laundering compliance, and responsible gaming obligations.

4.4  Consent. Where we send you optional promotional communications about bonuses, seasonal promotions (such as BPL or Eid offers), or new game launches, we do so only where you have given explicit consent at the time of registration or subsequently. You may withdraw this consent at any time by contacting [email protected].

5.1  7c7773 does not sell your personal data to any third party. We share your data only in the following limited circumstances and with the following categories of recipient:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other payment partners receive the minimum payment data necessary to process your transactions (e.g., wallet number, transaction amount). These partners operate their own privacy policies.
• Identity verification providers: Third-party KYC service providers who assist us in verifying the authenticity of your identity documents. These providers are contractually bound to use your data solely for this purpose.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and our other game content partners receive your anonymised session and gameplay data for the purposes of delivering game content and resolving technical disputes. They do not receive your name, contact details, or payment information.
• Security and fraud prevention services: Specialist providers who help us detect and prevent fraudulent account activity and money laundering. Data shared with these providers is strictly limited to what is necessary for investigation.
• Legal authorities: We will disclose personal data to law enforcement or regulatory authorities when we are legally required to do so, or when we believe in good faith that such disclosure is necessary to prevent illegal activity or protect the rights, property, or safety of 7c7773, our members, or the public.

5.2  All third parties with whom we share personal data are required, by contract, to handle that data securely and to use it only for the specific purpose for which it was disclosed. We do not permit our service providers to use your data for their own independent marketing or commercial purposes.

6.1  7c7773 uses cookies and similar tracking technologies (including local storage and session tokens) to operate the platform, keep you logged in, remember your preferences, and detect suspicious activity. We do not use third-party advertising cookies or behavioural tracking pixels from external ad networks.

6.2  The following categories of cookies are used on 7c7773:

6.3  You can control cookie preferences through your browser settings. Disabling essential or security cookies will impair your ability to use the 7c7773 platform and may prevent you from logging in.

7.1  We retain your personal data for different periods depending on the type of data and the purpose for which it was collected. The table below summarises our standard retention practices:

7.2  After the applicable retention period has expired, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual member.

8.1  7c7773 employs a range of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of stored sensitive data, including payment wallet numbers and identity document copies.
• Access controls that restrict internal access to personal data on a strict need-to-know basis.
• Regular security audits and vulnerability assessments of our platform infrastructure.
• Two-factor authentication options for member accounts.
• Automated monitoring for unusual account activity, including login attempts from unrecognised devices or locations.

8.2  No data transmission over the internet is 100% secure, and 7c7773 cannot guarantee the absolute security of data transmitted to us. However, we commit to maintaining security practices that meet or exceed industry standards for online gaming platforms.

8.3  In the event of a data breach that is likely to result in risk to your rights or freedoms, 7c7773 will notify affected members as promptly as practicable, and in any event within 72 hours of becoming aware of the breach.

As a member of 7c7773, you have the following rights in relation to the personal data we hold about you:

• Right of access: You may request a copy of the personal data 7c7773 holds about you at any time. We will provide this within 30 days of receiving a valid request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to erasure: You may request that we delete your personal data. We will comply to the extent permitted by our legal retention obligations. Data that must be retained for legal or regulatory reasons cannot be deleted on request.
• Right to restrict processing: You may request that we temporarily suspend the processing of your personal data while a dispute or correction request is pending.
• Right to data portability: You may request that we provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
• Right to object: You may object to the processing of your personal data where we rely on legitimate interests as the legal basis, unless we can demonstrate compelling legitimate grounds for the processing that override your interests.
• Right to withdraw consent: Where we process your data on the basis of consent (e.g., for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, contact us at [email protected]. We will not charge a fee for handling your request unless it is manifestly unfounded or excessive.

10.1  7c7773 is strictly an adult platform. Our services are available only to persons aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21.

10.2  If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will delete that data immediately and close the associated account. If you believe a minor has registered on 7c7773, please notify us at [email protected] and we will act promptly.

11.1  7c7773 reserves the right to update this Privacy Policy at any time. When we make material changes — such as introducing a new category of data processing or changing how we share data with third parties — we will post a clear notice on the platform and update the "Last updated" date at the top of this page.

11.2  We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. Continued use of the platform after a revised policy has been posted constitutes your acceptance of the changes.

12.1  If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please contact the 7c7773 privacy team at [email protected]. This email address is displayed as plain text and is not a clickable link.

12.2  We aim to acknowledge all privacy-related enquiries within 48 hours (Bangladesh Standard Time, UTC+6) and to resolve them fully within 30 calendar days of receipt. For complex requests requiring identity verification, we may need to ask you to confirm your identity before we can process your request.

12.3  This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which are available via the links in our site footer. Together, these three documents constitute the full framework governing your membership of 7c7773.